Shipping & Returns
In a world filled with so many choices, we thank you for choosing us. Your order will be delivered within two weeks of purchase.
Shipping
- All customers receive free shipping via USPS First-Class Package International Service or Swiss A Post.
- If an alternative ship method is desired, please contact us.
- Orders from Switzerland and Europe are shipped from our studio in Zürich. All other orders are shipped from our Brooklyn studio.
- The price of our products do not include taxes or import duties. Customers are responsible for any additional costs imposed by the local government upon delivery to the destination country.
Returns
- Any full-price, undamaged, and unused items can be returned for refund or exchange by contacting us within 7 business days of delivery date. After 7 business days all sales are final.
- Returns must be shipped within three business days of receiving return authorization, and customer is responsible for return shipping costs.
- Returns must include all original packaging.
- Sale items marked 30% off or greater are final sale.
- Items purchased with a promotion or discount code can be exchanged or returned for store credit only.
- Items purchased using store credit are final sale.
- We are not responsible for any lost or stolen merchandise incurred during return shipping. It is recommended to provide tracking information once available.
- We reserve the right to refuse any returned item that does not meet our return policies.