Shipping & Returns
In a world filled with so many choices, we thank you for choosing us. Your order will be delivered within two weeks of purchase.
- All customers receive free shipping via USPS First-Class Package International Service or Swiss A Post.
- If an alternative ship method is desired, please contact us.
- Orders from Switzerland and Europe are shipped from our studio in Zürich. All other orders are shipped from our Brooklyn studio.
- The price of our products do not include taxes or import duties. Customers are responsible for any additional costs imposed by the local government upon delivery to the destination country.
- Any full-price, undamaged, and unused items can be returned for refund or exchange by contacting us within 7 business days of delivery date. After 7 business days all sales are final.
- Returns must be shipped within three business days of receiving return authorization, and customer is responsible for return shipping costs.
- Returns must include all original packaging.
- Sale items marked 30% off or greater are final sale.
- Items purchased with a promotion or discount code can be exchanged or returned for store credit only.
- Items purchased using store credit are final sale.
- We are not responsible for any lost or stolen merchandise incurred during return shipping. It is recommended to provide tracking information once available.
- We reserve the right to refuse any returned item that does not meet our return policies.